We take pride in our work and want our customers to be delighted from their first meeting to their finished product. Because of this, we offer the following guarantees:
- Your time is valuable so we guarantee to be on time for meetings. If we are delayed by unforeseen circumstances, we will call you as soon as we know.
- We guarantee that the product we deliver matches what you requested. If it's not right, we will fix it. We can't promise your design will work but we'll offer you suggestions if we have concerns.
- We guarantee our workmanship for life. If our welds break, we will fix them for free.
- We guarantee our materials for their expected life. Stainless steel will outlast us all so we guarantee it for life. Steel requires regular painting to keep the rust away so we guarantee primed and painted items to remain rust-free for one year. Clear-coated steel projects are exempted and we will make sure you understand that beforehand.
- We promise to treat your house like our mother's. We won't track dirt through it and will always clean up after ourselves.
- We are human and mistakes happen. That's why we carry insurance. If we accidentally damage your property, we promise to fix it.